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Welcome to our new Higgins Insurance, part of Orbit Insurance Services client portal! ​

To get started, clients are required to register for first-time access to the new client portal. To complete registration, click 'Create Account'. Once you have registered your account, you can click ‘Login’ to access your policy online for all future visits. 


Enjoy the benefits of managing your insurance policies online, including quick access to your policy document and easily requesting changes. 

Create Account

​or

Login

Download our mobile app 

For insurance access on the go, download the Orbit Insurance Services mobile app.  ​

Frequently Asked Questions

How do I sign up?

To register for the client portal, please select ‘Create Account’ above. To sign up, you will need the following items:  

• Policy number  

• You can find your policy number on your pink slip or policy documents. If you have more than one insurance policy with us, you only need to use one policy number to complete the registration process. All applicable policies will be available immediately following account registration.  

• Phone number on file for your policy(s)  

• Email address on file for your policy(s)  ​

What is my policy number?  ​

Your policy number can be found on your insurance policy documents or on your pink slip (liability card). Please use the full policy number as shown on your insurance documents or auto insurance pink slip. If you cannot find your policy number, please contact us. ​

What is my Username?

The email address you signed up with is your username, unless you selected to change it during the registration process. If you are not sure of your username, please visit the ‘Trouble Logging in?’​

Why can't I see my documents?

​Your documents should appear in your portal within 24 hours of your policy being confirmed by your insurance broker. If your documents still haven’t appeared after 24 hours, please contact us through the “email a broker” option in the portal.

Why can't I see my vehicle?

​New or replacement vehicle requests may take 2-3 business days to process. Upon completion, information in the Higgins Insurance Client Portal can take up to 24 hours to appear. Please check back after confirmation that your vehicle is there.  

Vehicles with no liability coverage will not display when generating a pink slip. If problems persist, you can always contact us or use the “email a broker” option in the portal.