Meet The Team

Sales Team

Amanda Burke, CAIB

New Client Relations

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Year started in insurance: 
2005

Started at Higgins insurance: 
Jan 30th, 2017

Family Location: 
Elmsdale NS

Last school attended and degree obtained: 
NSCC Business Administration with a concentration in Marketing.

First job, and what you remember most about it: 
My first job was working for my father; he owned a cafeteria at the Halifax Airport in a company hanger. I remember I loved the fast pace and the creativeness of designing new recipes.

Fun Facts:
I have a teenage daughter who is involved in Ringette, Rugby and Baseball, and identical twin boys who are very involved with baseball and are known to keep me on my toes.

Volunteer/charitable work:
Kids school and sports

Donna Flinn

New Client Relations

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Year started in insurance:
2009

Started at Higgins insurance:
May 2013

Family Location:
McAdam, New Brunswick

Last school attended and degree obtained:
St. Thomas University

First job, and what you remember most about it:
Cashier at M&M Variety in Mc Adam, New Brunswick. I remember all of the friendly local customers, scooping ice cream for families on a hot summer evening, counting penny candy for children and that small town community feeling where everyone knows your name.

Fun Facts:
I’ve been known to sing a karaoke tune or two!

Volunteer/charitable work:
Coaching Basketball

Claudine Palmer, CAIB

New Client Relations

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Year started in insurance:
1999

Started at Higgins insurance:
May 2015

Family Location:
Grand Manan, New Brunswick

Last school attended and degree obtained:
NBCC – Saint John

First job, and what you remember most about it:
Cashier at Grand Manan IGA. Loved talking to different people every day.

Fun Facts:
I have been known to occasionally “startle” colleagues to keep everyone alert at work – Office Prankster!

Volunteer/charitable work:
MADD; Children’s Sports Teams-Hockey, Soccer

Higgins Commercial Insurance

James Higgins,
BA, CIP

President - Higgins Commercial Insurance Ltd.

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Year started in insurance:
2002

Started at Higgins insurance:
August, 2005

Family Location:
Antigonish, Nova Scotia

Last school attended and degree obtained:
UNBSJ – History (2015)

First job, and what you remember most about it:
Kent Building Supplies – Lumber Yard, 80 lbs bags of Concrete Mix weighed slightly less than I.

Fun Facts:
Family has lived in Kennebecasis Valley for 26 years.

Volunteer/charitable work:

Higgins Financial
Services

Dave Higdon, B.Comm, B.A. (Economics), CFP

Financial Coach – Higgins Financial Services Inc.

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Year started in insurance:
1999

Started at Higgins insurance:
June 2015

Family Location:
St. John’s, Newfoundland

Last school attended and degree obtained:
Memorial University of Newfoundland – Bachelor of Commerce

First job, and what you remember most about it:
Summer Camp Councellor – What I remember the most is the smiles on the faces of all the kids.

Fun Facts:
I’m a Newfie!

Volunteer/charitable work:
Everything Lacrosse, National Boards and NB President.

Customer Service Team

Graeme Campbell, CAIB

Client Manager

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Professional designation:
Currently working on CRM

Year started in insurance: 
 2013

Started at Higgins insurance: 
 November 7, 2017

Family Location: 
 Saint John, New Brunswick

Last school attended and degree obtained: 
 St. Thomas University – Bachelor of Arts

First job, and what you remember most about it: 
 Atlantic Superstore – worked as a cart pusher. Remember the warm days and the cold nights, but mostly the cold nights.

Fun Facts:
I have played soccer since I was 5.

Volunteer/charitable work:

Julie Bramley

Sr. Client Manager

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Year started in insurance:
1996

Started at Higgins insurance:
September, 2008

Family Location:
Bath, New Brunswick

Last school attended and degree obtained:
Eastern Business Computer Institute – Executive Secretary

First job, and what you remember most about it:
Potato Picker; Camp Counsellor/Life Guard at Camp Brookwood; Cashier at Co-op Farm Store in Florenceville, New Brunswick. Mr. Harold Hutchinson took me under his wing and taught me about the importance of customer service, kindness and hard-work. Lesson I continue to use today.

Fun Facts:
I have a boisterous laugh that comes out of nowhere. I enjoy singing in the church choir, and relaxing with a good book in one hand and a coffee in the other.

Volunteer/charitable work:
Church Choir; Church Tea Server to help raise money for the church.

Robyn Holder

Sr.Client Manager

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Year started in insurance:
2014

Started at Higgins insurance:
March, 2014

Family Location:
Quispamsis, New Brunswick

Last school attended and degree obtained:
St. Thomas University

First job, and what you remember most about it:
Literacy tutor for elementary school children, watching the children improve week by week and seeing them gain self confidence

Fun Facts:
Lover of ALL things Christmas!

Volunteer/charitable work:
Our lady of Perpetual Help – Catechetical Program

Sharon Gass

Client Manager

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Year started in insurance:
1990

Started at Higgins insurance:
March, 2014

Family Location:
Saint John, New Brunswick

Last school attended and degree obtained:
Modern Business College – Executive Secretarial

First job, and what you remember most about it:
Orange Julius-Lancaster Mall, It was 34 years ago and met my Best Friend working there and we still are very close today

Fun Facts:
Love to travel with my Friends

Volunteer/charitable work:
Church

Leslee Chambers, CAIB

Underwriting Manager

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Year started in insurance:
2001 – Fredericton, New Brunswick

Started at Higgins insurance:
September, 2006

Family Location:
Pennfield, New Brunswick

Last school attended and degree obtained:
NBCC-St. Andrews, Office Technology (1998)

First job, and what you remember most about it:
Newspaper Carrier, a lot of cold days carrying the heavy Saturday edition.

Fun Facts:
To many to share…

Volunteer/charitable work:
Ride for Dads; IWK Telethon

Sheena Lee

Client Manager

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Year started in insurance:
 2006

Started at Higgins insurance:
February, 2017

Family Location
Saint John, NB

Last school attended and degree obtained:
UNBSJ/NBCC-Interior Design

First job, and what you remember most about it:
Usher at Harbour Station, meeting lots of people, working concerts and watching great hockey.

Fun Facts:
Hockey Mom!

Volunteer/charitable work:
Pals Program- volunteering in elementary schools, helping out some great kids!

Sharon MacDonald, CAIB

Sr.Client Manager

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Year started in insurance:
1984

Started at Higgins insurance:
1995

Family Location:
Quispamsis, New Brunswick

Last school attended and degree obtained:
Kennebecasis Valley High School

First job, and what you remember most about it:
Receptionist at Guardian Insurance and developing great relationships with others.

Fun Facts:
I have lived in Kennebecasis Valley for over 40 years.

Volunteer/charitable work:
Collect for Heart and Stroke

Angie Marchbank

Sr.Bilingual Client Manager

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Year started in insurance:
December 2001

Started at Higgins insurance:
May 2009

Family Location:
Hampton, New Brunswick

Last school attended and degree obtained:
NBCC – Saint John, Office Technology

First job, and what you remember most about it:
Walmart – Love dealing with the Public.

Fun Facts:
Baking and Cake Decorating; Animal Lover (Dog Whisperer)

Volunteer/charitable work:
CIBC Run for the Cure; Walk for Caroline

Sue Lutes

Client Manager

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Year started in insurance:
2002

Started at Higgins insurance:
June 26, 2017

Family Location:
Moncton, NB

Last school attended and degree obtained:
Kingswood University, Sussex – Bachelor of Arts, Education and Youth Studies

First job, and what you remember most about it:
Wendy’s Restaurant, Moncton NB – Smelling like a French fry truck, but it was worth for the independence and my own Money.

Fun Facts:
I own 5 German Sheppard’s that do NOT bark! They are all rescue dogs that were disgarded by the owner. Charlie, Maggie, Molly, Kaya and Big Baby Daisy!

Volunteer/charitable work:
Work with under privileged children for outreach and community services with low income families.

Kelsie Belmore

Client Manager

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Year started in insurance: 
 2015

Started at Higgins insurance: 
 April 2015

Family Location: 
 Saint John, New Brunswick

Last school attended and degree obtained: 
 NBCC Grad (2013) – Office Administration

First job, and what you remember most about it: 
 Subway Restaurant – How everyone is SO different with what was on their subs and always smelling like bread.

Fun Facts:
I’m obsessed with donuts & my cat.

Volunteer/charitable work:

Adam Forstner

Client Manager

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Year started in insurance: 
 2016

Started at Higgins insurance: 
 July 2017

Family Location: 
 Saint John, NB

Last school attended and degree obtained: 
 UNB Fredericton, BBA in Human Resources

First job, and what you remember most about it: 
 I shoveled mulch at a garden centre for a summer when I was 14, and all I remember is being covered in dirt at the end of each day.

Fun Facts:
I’m a Hockey Goalie, and play flag football in the fall.

Volunteer/charitable work:
Peter Fox Memorial Bursary, Canadian Blood Services – Donor Clinic

Monique Ellis

Client Manager

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Year started in insurance: 
 2017

Started at Higgins insurance: 
 July 2017

Family Location: 
 Saint John, New Brunswick

Last school attended and degree obtained: 
 UNB, Currently attending Health Coach Institute

First job, and what you remember most about it: 
 IGA – How having fun at your job and staying positive made the shifts go faster.

Fun Facts:
Enjoy Travelling, Camping, spending time with my grandson, Health Coaching

Volunteer/charitable work:
Joshua Group – Hats/Mittens Campaign

Executive

Jennifer Higgins Adams, BBA, CAIB

President/Director of Operations

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Year started in insurance:
2003

Started at Higgins insurance:
September 2003

Family Location:
Originally – Truro, Nova Scotia, and I also lived in Charlottetown, Prince Edward Island; Fort Langley, British Columbia; Fredericton, New Brunswick and Mississauga, Ontario

Last school attended and degree obtained:
UNB, BBA - Marketing

First job, and what you remember most about it:
Waitress – I loved that it was fast paced, time flew and you were always meeting new people.

Fun Facts:
Mother of 2 Wonderful Boys – Rylan and Nathan

Volunteer/charitable work:
Regional Vice President of Chamber of Commerce-Saint John

T. Adrian Adams, CFP BA

Director of Sales & Marketing

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Year started in insurance:
2003

Started at Higgins insurance:
November 1, 2015

Family Location:
Lindsay, Ontario

Last school attended and degree obtained:
York University – BA in Exercise Science and Kinesiology, Minor in Athletic Therapy. Fancy way of saying “Gym”

First job, and what you remember most about it:
Working for my parents at the beach in Barrie, Ontario. We operated the “canteen”, and I was responsible to clean up the beach, take out the trash and help around the store. At age 5 I got pretty good at making change.

Fun Facts:
Secret Karaoke fan

Volunteer/charitable work:
Platelet Donor, KVMHA Board member, Hockey Coach

Kendall Higgins, AIIC, FIIC

Founder & Past President

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Year started in insurance:
1967

Started at Higgins insurance:
April 6, 1993 (Our Founding Father)

Family Location:
Westville, Nova Scotia

Last school attended and degree obtained:
Cape Breton Business College

First job, and what you remember most about it:
Delivery of weekly paper called “The Standard”-first opportunity to collect and account for money, and now I had my own spending money.

Fun Facts:
Now spending my winters in Florida enjoying Golf, Beaches and visits from Friends and Family.

Volunteer/charitable work:
Rotary, Men of St.Mark’s and Kennebecasis Crime Stoppers

Bob Keays, Licensed Insurance Broker

Director of Business Development

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Year started in insurance:
1990

Started at Higgins insurance:
September, 2002

Family Location:
Chandler, Quebec

Last school attended and degree obtained:
UNB Fredericton – Economics 1989

First job, and what you remember most about it:
Pulp and Paper Worker – Abitibi Price; The people and the discipline

Fun Facts:
My favourite mode of transportation is a Bike. Referee in Chief of Saint John Youth Minor Hockey – LOVE the Zebras

Volunteer/charitable work:
Board of Directors on the Community Foundation-Saint John; Nominated by the Saint John and District Labour Council (love giving back and the labour movement); Board of Directors TADD, NB

Administration

Brooke Crawford

Reception (Bilingual)

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Professional designation:
Reception (Bilingual)

Year started in insurance:
2017

Started at Higgins insurance:
November 20, 2017

Family Location:
Moncton, NB and Saint John, NB

Last school attended and degree obtained:
K.V.H.S.

First job, and what you remember most about it:
Kent – working outside in the Garden Centre in the summer with friends.

Fun Facts:
I love going to concerts with my friends…and Ice Cream!

Volunteer/charitable work:

Patricia Hale

Office Administration/Accounting

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Professional designation:

Year started in insurance:
1989

Started at Higgins insurance:
September, 2000

Family Location:
Saint John, New Brunswick

Last school attended and degree obtained:
Simonds High School, Saint John

First job, and what you remember most about it: 
Irving Oil-Golden Ball; Learning to be part of a team, being prompt, having a sensitive and helpful Boss.

Fun Facts:
Love Children and Animals

Volunteer/charitable work:
Church

Catherine Horgan

Reception (Bilingual)

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Professional designation:
Reception (Bilingual)

Year started in insurance:
2017

Started at Higgins insurance:
February 14, 2017

Family Location:
Saint John, NB

Last school attended and degree obtained:
St. Malachy’s Memorial High School

First job, and what you remember most about it:
Sisters Italian Foods in the City Market, and the fun atmosphere in the summer time when the cruise ships come in.

Fun Facts:
I love to travel and have been to five countries in Europe.

Volunteer/charitable work: